Community eGift Card FAQs
Q: Is there a deadline to participate?
A: We are planning a launch the bonus card campaign next week to introduce the community to our new GO Local Tahoe eGift Card. Sign up before then so that you are a part of the launch program and get this incremental business.
Q: How to I sign up?
A: Sign up here and recieve an Activation Card, which is a 10 cent prepaid Mastercard. Running the Activation Card is your authorization to opt-in to the program which means you agree to the Yiftee Merchant Agreement here: https://bit.ly/2Bqrbxm
Q: What if I can’t process the Activation Card, which is a $0.10 credit card transaction?
A: No problem. Process the Activation Card for your minimum amount. It will be declined but Yiftee will get the information they need to add you to the program.
Q: What if I can’t key in a Mastercard?
A: This is very unusual. We can introduce you to a processor who will allow you to do this.
Q: What if the purchase is for more than the Community eGift Card value?
A: Run the GO Local Tahoe eGift Card for the remaining balance on the card, and ask the customer for a different form of payment to cover the rest of the transaction.
Q: What do I do if the eGift Card is ‘declined’?
A: The transaction is declined if you try to redeem more than the value of the card, or if any of the redemption information is mis-typed. Start the transaction over with the correct value and info.
Q: Is tipping allowed on the GO Local Tahoe eGift Card?
A: No, unless you pre-authorize the amount with the tip included, since this is a prepaid card.
Q: Does the eGift Card function as a ‘pre-paid’ credit card regarding automatic tipping hold-backs?
A: No. It can be redeemed for the full value. But there is no tipping allowed on the GO Local Tahoe Card.
Q: Since the eGift Card is like a Mastercard, can it be redeemed anywhere?
A: No. They can only be redeemed at participating locations who have run their Activation Card.
Q: Is there a fee to purchase the eGift Card?
A: The gift sender pays $1.00 plus 5% of the gift value. The gift recipient gets 100% of the gift value. The store is paid the full value of the card, less their normal card-not-present (CNP) Mastercard fee.
Q: Can the eGift Card be used more than once?
A: Yes. They are multi-use and the current balance and expiration date are always reflected on the digital voucher. Recipients receive monthly reminders to redeem. You can check balance on Yiftee.com or https://c.yiftee.com/check-gift-balance.
Q: Can I apply a refund to the eGift Card?
A: Yes. Refunds can be applied to a valid (unexpired) card just as you would to a credit card.
Q: Can I cancel my participation?
A: Yes. Anytime, by notifying your organizer. You will be removed from the marketing materials online and can no longer process the cards.